Always on via email dispatch
Contact JackTrans
Book maintenance, request diagnostics, or dispatch an emergency call-out with an email-first workflow.
Dispatch inbox
dispatch@jacktrans.co.za
Service desk
info@jacktrans.co.za
Response style
Diagnostics-first guidance with clear, time-stamped updates.
Send us a message
Service Rhythm
We monitor dispatch and service inboxes around the clock.
Expect a quick acknowledgment and clear next steps before we roll.
What to include
Truck model, VIN, fault description, and any warning lights or codes.
Photos or screenshots help us prep the right tooling and parts.